Ep 53 – What Gets Measured Gets Done

“What Gets Measured Gets Done” that sums it up.  So what you measure matters.  Be aware that folks will sacrifice their time, their effort, and your customer’s time and effort, so be certain your measures that your people are held accountable to drive not just the results but the behaviors to get there while supporting…

Simon Sinek | Start with | Top Down Management and Culture

Ep 16 – Start with Why (Simon Sinek) – Culture and Top Down Management

#QualityMatters | Simon Sinek’s | Start with Why Culture and Top Down Management | Episode 16 Today Darci and Kyle discuss a few pages from Simon Sinek’s book Start with Why and specifically Top Down Leadership and its impact on corporate culture.  Among the topics discussed are Continental Airlines and their amazing turn around after…

Ep 9 – Simon Sinek’s Start with Why & its Impact on Quality Management

Start with Why & its Impact on Quality Management Thanks again for joining us for #QualityMatters podcast!  Your husband and wife duo of Kyle and Darci Chambers are back, and back in the Garage Studio again tonight talking about Start with Why and its impact on Quality Management. Be sure to check us out online…