Ep 112 – The Three Stooges & Accident Investigations

As promised in last week’s episode regarding Border Control on the Texas Border, we are exploring the craziest accident investigation Kyle has been involved in, the Three Stooges and Accident Investigations. Improper goal setting can result in some crazy unintended consequences. This week’s episode gives us a great chance to explore how people can become…

Ep 111 – Border Control and Root Cause Analysis

This week is something new something different for the #QualityMatters podcast. We are examining the border crisis on the Texas border through the lens of quality management and root cause analysis. Let’s face it things in life are almost never as simple as we think they are. People in politics, the workplace, even in our…

Business Visionaries – Ep 4 – The Subtle Art of Not Giving a F*…

In this generation-defining self-help guide, a superstar blogger cuts through the crap to show us how to stop trying to be positive all the time so that we can truly become better, happier people. For decades we’ve been told that positive thinking is the key to a happy, rich life. “Fck positivity,” Mark Manson says.…

Ep 108 – We hold these truths to be self evident Part 1

Happy Independence Day. Part 1 of today’s 2 part episode we examine the Declaration of Independence in both its historical context and as an example of what a mission and vision for an organization can and aught to be. https://www.archives.gov/founding-docs/declaration-transcript In Congress, July 4, 1776 The unanimous Declaration of the thirteen united States of America, When…

Business Visionaries – Ep 3 “Measure What Matters” – Objectives & Key Results

We’re still not sure what living in a van down by the creek has to do with Objectives and Key Results, but you’ll have to tune in to find out for yourself! Join our team of business visionaries for this unique livestream discussion on ” Measure What Matters: How Google, Bono, and the Gates Foundation…

Ep 107 – They handed back their certifications…? Trading Accreditation for Performance Model

A health organization in New Zealand hands in its standard accreditations for a more strenuous criteria program. This is a very interesting case study in which Spectrum Care in New Zealand decided to trade in their standard accreditation for a performance-based model.  Being a government funded organizations, Spectrum had certifications that they were required to…

Ep 106 – Common Quality Management Approaches

There’s more than one way to skin a cat, or to achieve Quality Management.  That’s one of the best things about Quality Management, it’s not a one size fits all.  In this episode, we discuss several different approaches, as laid out by Carter McNamara on managementhelp.org.  All of these approaches are beneficial to different companies…