Mission statements aren’t meant to be generic words to fill a checkbox. Listen in as we continue our mini-series on The 7 Habits of Highly Effective People and share Covey’s experience with a hotel chain and their mission statement. In “Seven Habits of Highly Effective People” Steven Covey checked in late to his hotel where…
Albert Einstein said, “The significant problems we face cannot be solved at the same level of thinking we were at when we created them.” In this episode, we discuss the importance of using fresh eyes to solve your significant problem.
Borrowing Strength – a Seven Habits podcast. The simple fact is that you have very little control over others, but you have enormous control of yourself. So what to do when you need to influence the behaviors of others? It’s a tough one. It boils down to really, we just have three options. We can…
Starbucks started in 1971 and Howard Shultz joined in 1982 with the intent to make Starbucks the 3rd space, somewhere between work and home, but lets be honest, something has gone wrong since Shultz left in 2000. In the 80’s and 90’s you could get a REAL ceramic cup, but you know nothing says stay…
“What Gets Measured Gets Done” that sums it up. So what you measure matters. Be aware that folks will sacrifice their time, their effort, and your customer’s time and effort, so be certain your measures that your people are held accountable to drive not just the results but the behaviors to get there while supporting…