Ep 121 – 5 Biggest QMS Disasters Part 3 – iPhone 4 and a big Dam(n) Failure

We continue the Top 5 Quality Management System Failures of All Time-a review of an article written by Domenic Tramontana.  We quickly discuss a design flaw with the iPhone 4-an antenna in the wrong place.  Kyle tells us about the process of testing and validation.  Included in this episode is the Teton Dam.  Construction began…

Ep 120 – Business Visionary Book Club – Ep 7 Out of the Crisis

Out of the Crisis by W. Edwards Deming (Author) According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management’s…