Ep 86 – Burning off the dead wood ”Quality Management in a Down Economy”

During difficult financial times, either from the economy at large or individually within a single organization, Quality Management System “QMS” programs are often some of the first to be cut in cost savings efforts, and are impacted by cost reductions elsewhere in the organization.  The growing digital work environment is providing many opportunities for new…

Ep 85 – Making Quality Management Small Biz Friendly

Quality 4.0, “BOK” Body of Knowledge, jargon and Quality Management lingo… So many terms, so difficult to communicate why Quality Matters. Its so important to understand we are marketing Quality Management principles to our team, our customers and our leaders. If it is not understood its not going to be implemented. Small Businesses are often…

Ep 84 -Five Keys to a Successful Implementation ”The Quality Matters Methodology Part 3”

Originally the “Five Keys to a Successful Implementation” centered on implementing a software solution. But as we continued to dig deep into this idea, it soon became evident that these Keys apply to any aspect of your business be is software, management and/or personnel change, new process, new product lines or a new management system,…

Ep 83 – Quality Management Principles – part 3

Quality is Quality because the fundamental principles are the same across any organization, you simply cannot escape them. Be sure to download the ISO Publication linked below Quality Management Principles. This week we cover Customer focus, Leadership & Engagement of People. The seven quality management principles are:QMP 1 – Customer focusQMP 2 – LeadershipQMP 3…