Quality 4.0, “BOK” Body of Knowledge, jargon and Quality Management lingo… So many terms, so difficult to communicate why Quality Matters. Its so important to understand we are marketing Quality Management principles to our team, our customers and our leaders. If it is not understood its not going to be implemented. Small Businesses are often […]
Originally the “Five Keys to a Successful Implementation” centered on implementing a software solution. But as we continued to dig deep into this idea, it soon became evident that these Keys apply to any aspect of your business be is software, management and/or personnel change, new process, new product lines or a new management system,
Quality is Quality because the fundamental principles are the same across any organization, you simply cannot escape them. Be sure to download the ISO Publication linked below Quality Management Principles. Engagement of People and of course the Process Approach! The seven quality management principles are:QMP 1 – Customer focusQMP 2 – LeadershipQMP 3 – Engagement
The firs step for us in understanding is to define the key words and topics. This might sound like such a glamorous method, but it provides valuable insight. For instance, the word Quality can often mean a characteristic of a product or process or even person. Where on the other hand, Quality can mean a
The world of quality management, processes, and improvements often seems overwhelming. It is a fact that children adapt to new ideas better than grown-ups. It is best to teach children a second language when they are very young because they are more likely to catch on quicker. So, why not start introducing teens to quality?
We’ve have said over and over that quality is not just for manufacturing or oil and gas. ISO 9001, quality management and policies and procedures can benefit any industry. This is a case study of a pharmacy that decided to look for opportunities for improvement. The article was written in 2005 and at that time
Police departments are under fire right now and are looking for ways to show credibility. We at Texas Quality Assurance and #QualityMatters back the blue and always support continual improvement. We have a number of times how ISO 9001 certification can help any sector or industry. The Phoenix Police Department Records and Identification Bureau decided
The Kepner Tregoe Decision model is a useful tool to find the best possible choice, not a perfect solution. Your first step in this model is to identify the situation, define concerns and choose a direction. The next step is determining the problem and it’s root cause. I personally feel like root cause is often
COVID-19 is still a very hot topic in the United States. Of course, we like to share with you how quality matters in all aspects of your life. Whatever you feel about COVID, masks, lock-downs, back to school, and the government, COVID affects you. We came across a Deming Institute blogpost about a man in
The title says it all folks, Mask Wearing & COVID-19 – Risks, Benefits & Requirements. What are risks and what are the OSHA requirements? Listen in as we discuss the very relevant topic of Covid-19 and the use of mask. In this episode, we review some literature from different sources assessing N95, P95, surgical masks,
