Ep 117 – 5 Biggest QMS Disasters Part 2 – Hubble Space Telescope

The Hubble Space Telescope is a space telescope that was launched into low Earth orbit in 1990 and remains in operation. It was not the first space telescope, but it is one of the largest and most versatile, renowned both as a vital research tool and as a public relations boon for astronomy. The problem…

Ep 116 – 5 Biggest QMS Disasters Part 1 – Three Mile Island Nuclear Disaster

We preach each week about how Quality Matters and what benefits we have when it goes well. But this time, we are starting a mini series on what can go wrong, and horribly horrible wrong when Quality Management Systems fail. The first in this week’s mini series, we explore what went wrong with the Three…

Business Visionaries – Ep 5 “How Good Humans Sell” The Proven Path to B2B Sales Success – with author Catherine Brown

How Good Humans Sell by Catherine Brown (Author) https://www.amazon.com/How-Good-Human… If you don’t think of sales as an honorable profession, you haven’t read Catherine Brown’s new book: How Good Humans Sell: The Proven Path to B2B Sales Success. A veteran of 25+ years of B2B (business-to-business) selling, Catherine understands what it means to start and build…

Ep 115 - How to stand out in the crowd with Jeremy Osterberger of BIC Alliance

Ep 115 – How to stand out in the crowd with Jeremy Osterberger of BIC Alliance

This week we are sans Darci again, but Kyle is talking with our friends at BIC Alliance on how to stand out in the crowd with Jeremy Osterberger, President and Chief Operating Officer. Jeremy has some great lessons from his own career personally and from his family generations back in the Oil & Gas and…

Ep 113 – Automation – Pandemic – Job Security

Each new innovation presents the fear of job loss, but each new innovation creates new opportunities no one could have expected. Join us this week discussing innovations in automation from Kroger or Checkers and more. In light of the pandemic, unemployment benefits, and the new post COVID world we are entering, what do you think…

Ep 111 – Border Control and Root Cause Analysis

This week is something new something different for the #QualityMatters podcast. We are examining the border crisis on the Texas border through the lens of quality management and root cause analysis. Let’s face it things in life are almost never as simple as we think they are. People in politics, the workplace, even in our…

Ep 106 – Common Quality Management Approaches

There’s more than one way to skin a cat, or to achieve Quality Management.  That’s one of the best things about Quality Management, it’s not a one size fits all.  In this episode, we discuss several different approaches, as laid out by Carter McNamara on managementhelp.org.  All of these approaches are beneficial to different companies…

Ep 95 – ”Pitch” Perfect a Capability Analysis through the lens of Baseball

This week we are exploring the ides of Six Sigma a bit further, and looking at capability analysis through the lens of a baseball. The math and statistical analysis behind the game of baseball is astounding, but can provide an excellent point of view to understand our modern manufacturing limits and controls better. Don’t forget…

Ep 93 – Documented Information Development with Melissa Basnight

This week Melissa Basnight, Quality Manager at Tietronix Medical. You may recognize Melissa from a previous episode a year ago, Coffee Pot Process Mapping. Today with Melissa we discuss Documented Information Development. Documented Information and the process for writing process procedures, specifications, and other required documented information cannot be underestimated. Join us as we discuss…