Ep 124 – Quality and the Small Business Development Center with Robert Carlson

Quality Matters and we believe that Small Business Matters as well. That is why we are thrilled to have Robert Carlson from our local SBDC “Small Business Development Center” on the show today. The SBDC with the help of fantastic folks like Robert Carlson have been instrumental in the success of Texas Quality Assurance during…

Ep 97 – #QualityMatters presents – Quality Management | Small Business Success in the New Economy

Opportunities such as these only come around every few decades. There is hope for rebuilding, recovering, and thriving in the new economy for those ready to embrace change, live their vision, and respond to changes with a culture built around quality. We believe that 2021 is the year that small business can and aught to…

Ep 85 – Making Quality Management Small Biz Friendly

Quality 4.0, “BOK” Body of Knowledge, jargon and Quality Management lingo… So many terms, so difficult to communicate why Quality Matters. Its so important to understand we are marketing Quality Management principles to our team, our customers and our leaders. If it is not understood its not going to be implemented. Small Businesses are often…