Goals – #QualityMatters Podcast

Ep 103 Why we Never Split the Difference (from Never Split the difference by Chris Voss)

Never Split the Difference by Chris Voss is a real-life guide to negotiation. He was an FBI Hostage negotiator and describes real life situations he was in. In this episode, we discuss why he choose the title, “Never Split the Difference”. Chris says that negotiation is hard, and we often compromise “because it is easy,…

Ep 16 – Start with Why (Simon Sinek) – Culture and Top Down Management

#QualityMatters | Simon Sinek’s | Start with Why Culture and Top Down Management | Episode 16 Today Darci and Kyle discuss a few pages from Simon Sinek’s book Start with Why and specifically Top Down Leadership and its impact on corporate culture. Among the topics discussed are Continental Airlines and their amazing turn around after…

June 3, 2019Darci ChambersEpisodeAccident, American Airline, Bonus, Culture, Goals, Management, Measures, Objectives, On Time, QMS, Quality, Safety, Simon Sinek, Southwest Airline, Start with Why, Top Down Management