Police departments are under fire right now and are looking for ways to show credibility. We at Texas Quality Assurance and #QualityMatters back the blue and always support continual improvement. We have a number of times how ISO 9001 certification can help any sector or industry. The Phoenix Police Department Records and Identification Bureau decided […]
From sales, service, accounting and of course the production floor Quality Matters. Regardless if you implementing lean or continuous improvement in the office or shop floor management buy in is key, but don’t neglect the folks doing the work day to day. Continuous improvement is more than the tools and processes but an overall change
Racine Unified School District found themselves in a similar situation as other school systems and business, they were facing huge budget cuts and rising costs in education. The district wanted to provide high quality education to their population, just under half of which were economically disadvantaged. In a case study found at the ASQ website
The Kepner Tregoe Decision model is a useful tool to find the best possible choice, not a perfect solution. Your first step in this model is to identify the situation, define concerns and choose a direction. The next step is determining the problem and it’s root cause. I personally feel like root cause is often
COVID-19 is still a very hot topic in the United States. Of course, we like to share with you how quality matters in all aspects of your life. Whatever you feel about COVID, masks, lock-downs, back to school, and the government, COVID affects you. We came across a Deming Institute blogpost about a man in
Matt Sands joins us as we discuss continuous improvement and quality and their importance when the oil and gas industry in a downturn. Don’t do the wrong things righter! Quality shouldn’t be something else that costs you money. Quality is getting your processes and procedures on paper and doing what you say you’re going to.
The title says it all folks, Mask Wearing & COVID-19 – Risks, Benefits & Requirements. What are risks and what are the OSHA requirements? Listen in as we discuss the very relevant topic of Covid-19 and the use of mask. In this episode, we review some literature from different sources assessing N95, P95, surgical masks,
Who hasn’t heard of Deming’s Red Bead Experiment? A lot of people, probably. However, if you’ve ever worked somewhere that you’ve done your best, followed the procedures, and your performance still wasn’t good, you may be trapped in a red bead system. This episode shows us how important a system is that includes opportunity for
Today we discuss continual improvement through top management change for the good of all interested parties. Darci absolutely loved this blog post. Kyle and Darci, in both personal and professional life, are improvement seekers. They both believe that change begins with you. This blog discusses that very phenomenon through Mike Duggan who was at the
In this episode we discuss a blog post from The Deming Institute on why the Toyota production system is more effective than others. To fully understand this, you have to understand ‘part’ vs. ‘part of’. Darci had to have Kyle’s help understanding this one, but once she caught on, it was as simple as it
