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I think it’s safe to say we’ve all had an unpleasant car repair experience. In this episode, we share an experience we had, but through the lens of leadership vs. management. Within the same company, the manager was lacking, but the leader was not. We really aren’t using our platform to complain, although it’s a
Leadership and management are sometimes used interchangeably. Covey puts a lot of emphasis on putting first things first and he defines these two words with that in mind. Leadership decides what things are first, management puts those things first. Leadership vs Management… lots to learn. The quality of the people you hire can not be
This week’s episode is from a presentation given by Kyle Chambers at the ASQ 1422 Christmas dinner. We all know QMS stands for Quality Management System, but we far too often neglect the System and focus too strongly on Quality Management. Habits play a vital role in the development of a System. We use an
If you can master yourself, you can master anything. What a great conversation we have for you this week. It comes down to managing your own levels of emotion and energy. If you can master your own inner alignment here, you can influence others. When you have that inner alignment, you achieve things faster and
#QualityMatters | Simon Sinek’s | Start with WhyCulture and Top Down Management | Episode 16 Today Darci and Kyle discuss a few pages from Simon Sinek’s book Start with Why and specifically Top Down Leadership and its impact on corporate culture. Among the topics discussed are Continental Airlines and their amazing turn around after filing
