Leadership and management are sometimes used interchangeably. Covey puts a lot of emphasis on putting first things first and he defines these two words with that in mind. Leadership decides
Category: Episode
Ep 57 – Mission Statements and Why They MatterEp 57 – Mission Statements and Why They Matter
Mission statements aren’t meant to be generic words to fill a checkbox. Listen in as we continue our mini-series on The 7 Habits of Highly Effective People and share Covey’s
Ep 56 – New Mindset to Solve Old ProblemsEp 56 – New Mindset to Solve Old Problems
Albert Einstein said, “The significant problems we face cannot be solved at the same level of thinking we were at when we created them.” In this episode, we discuss
Ep 55 – Borrowing Strength – a Seven Habits episodeEp 55 – Borrowing Strength – a Seven Habits episode
Borrowing Strength – a Seven Habits podcast. The simple fact is that you have very little control over others, but you have enormous control of yourself. So what to do
Ep 54 – A Study on StarbucksEp 54 – A Study on Starbucks
Starbucks started in 1971 and Howard Shultz joined in 1982 with the intent to make Starbucks the 3rd space, somewhere between work and home, but lets be honest, something has
Ep 53 – What Gets Measured Gets DoneEp 53 – What Gets Measured Gets Done
“What Gets Measured Gets Done” that sums it up. So what you measure matters. Be aware that folks will sacrifice their time, their effort, and your customer’s time and effort,
Ep 52 – Sam Walton’s Walmart & Start with WhyEp 52 – Sam Walton’s Walmart & Start with Why
“If you are not taking care of your employees, people are not going to buy into it.” In today’s episode we are exploring why so many of us get an
Ep 51 – Value of Habits and Systems in Quality ManagementEp 51 – Value of Habits and Systems in Quality Management
This week’s episode is from a presentation given by Kyle Chambers at the ASQ 1422 Christmas dinner. We all know QMS stands for Quality Management System, but we far too
Ep 50 – QUALITY MATTERS EVERYWHEREEp 50 – QUALITY MATTERS EVERYWHERE
Today's episode is the first one we've actually sat down to record in a while. We've been busy putting out content from conferences recently. But today's episode is a lot
Ep 49 – Dr Rob Pennington – Successful Work RelationshipsEp 49 – Dr Rob Pennington – Successful Work Relationships
Communication is a sorely overlooked and vital component of any Quality Management System. What do you do when your communication fails? We are so accustomed to “turning the box green”