“The Quality Matters Methodology” – a success model for the development, implementation and maintenance of quality management systems. Simple Lessons for you, your team and your process. Follow us on this journey as we relay The Quality Matters Methodology to you. We start by learning from the lessons of others before you. From Simon Sinek’s […]
People Will Meet Your ExpectationsSo be careful what you wish for, you just might get it. Story of self-fulfilling prophecy from England when a computer mixed up the “bright” and “dumb” kids. The teachers taught according to the report and when admin found the error, they retested them. Results found that the actual group of
“Efficient’ scheduling and control of time are often counterproductive. The efficiency focus creates expectations that clash with the opportunities to develop rich relationships, to meet human needs, and to enjoy spontaneous moments on a daily basis.” – Stephen Covey Learn more about #QualityMatters & Texas Quality Assurance :LinkedIn | Facebook | Twitter | Instagram | YouTubewww.qmcast.com | Texas Quality Assurance
Leadership and management are sometimes used interchangeably. Covey puts a lot of emphasis on putting first things first and he defines these two words with that in mind. Leadership decides what things are first, management puts those things first. Leadership vs Management… lots to learn. The quality of the people you hire can not be
Mission statements aren’t meant to be generic words to fill a checkbox. Listen in as we continue our mini-series on The 7 Habits of Highly Effective People and share Covey’s experience with a hotel chain and their mission statement. In “Seven Habits of Highly Effective People” Steven Covey checked in late to his hotel where
Albert Einstein said, “The significant problems we face cannot be solved at the same level of thinking we were at when we created them.” In this episode, we discuss the importance of using fresh eyes to solve your significant problem.
Borrowing Strength – a Seven Habits podcast. The simple fact is that you have very little control over others, but you have enormous control of yourself. So what to do when you need to influence the behaviors of others? It’s a tough one. It boils down to really, we just have three options. We can
