Episode

Episode

Ep 83 – Quality Management Principles – part 3

Quality is Quality because the fundamental principles are the same across any organization, you simply cannot escape them. Be sure to download the ISO Publication linked below Quality Management Principles. This week we cover Customer focus, Leadership & Engagement of People. The seven quality management principles are:QMP 1 – Customer focusQMP 2 – LeadershipQMP 3

Episode

Ep 82 – Quality Management Principles – part 2

Quality is Quality because the fundamental principles are the same across any organization, you simply cannot escape them. Be sure to download the ISO Publication linked below Quality Management Principles. Engagement of People and of course the Process Approach! The seven quality management principles are:QMP 1 – Customer focusQMP 2 – LeadershipQMP 3 – Engagement

Episode

Ep 81 – Quality Management Principles – part 1

Quality is Quality because the fundamental principles are the same across any organization, you simply cannot escape them. Be sure to download the ISO Publication linked below Quality Management Principles. This week we cover Customer focus, Leadership & Engagement of People. The seven quality management principles are:QMP 1 – Customer focusQMP 2 – LeadershipQMP 3

Using Origami to teach Six Sigma
Episode

Ep 77 – Students – Origami and Learning Lean!

The world of quality management, processes, and improvements often seems overwhelming.  It is a fact that children adapt to new ideas better than grown-ups.  It is best to teach children a second language when they are very young because they are more likely to catch on quicker.  So, why not start introducing teens to quality? 

Episode

Ep 75 Phoenix Police Department Saves More Than Man Hours with ISO 9001

Police departments are under fire right now and are looking for ways to show credibility. We at Texas Quality Assurance and #QualityMatters back the blue and always support continual improvement. We have a number of times how ISO 9001 certification can help any sector or industry. The Phoenix Police Department Records and Identification Bureau decided

Episode

Ep 73 – School District uses ISO 9001 to Improve Education

Racine Unified School District found themselves in a similar situation as other school systems and business, they were facing huge budget cuts and rising costs in education.  The district wanted to provide high quality education to their population, just under half of which were economically disadvantaged.  In a case study found at the ASQ website

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