Never Split the Difference by Chris Voss is a real-life guide to negotiation. He was an FBI Hostage negotiator and describes real life situations he was in. In this episode,
Category: Episode
Ep 102 – Quality Management in the FamilyEp 102 – Quality Management in the Family
Quality Matters folks! Have we said this before? Quality Matters at home too. The same principles that make for a smooth and efficient work environment can be adapted for home
Ep 101 Continual vs Continuous ImprovementEp 101 Continual vs Continuous Improvement
We are back in the studio and recording after a short break there. Today we are diving right into Continuous and Continual Improvement. One is more the realm of management
Ep 100 – Oklahoma School District Goes Over the TopEp 100 – Oklahoma School District Goes Over the Top
Join Darci aka Boss Lady and Kyle for the 100th episode of the #QualityMatters podcast. In typical “Boss Lady” fashion Darci has selected the topic to be education from a
Ep 99 – Random Quality Requirements and their Impacts with Melissa BasnightEp 99 – Random Quality Requirements and their Impacts with Melissa Basnight
Just as the episode title says, random conversations and requirements that quality managers have to deal with and find solutions for! Melissa Basnight | Quality System Manager for Tietronix Medicalhttps://www.linkedin.com/in/melissabasnight/
Ep 98 – Mission Matters – Jeffrey Klima with Eagle Transmission & AutomotiveEp 98 – Mission Matters – Jeffrey Klima with Eagle Transmission & Automotive
We finally got Jeff on our podcast, the man behind the ethical shop. It wasn’t a surprise to hear him say things about putting processes and procedures in place. He
Ep 96 – are they CAR’s, CAPA’s, PA… “Corrective & Preventative Actions” with Melissa BasnightEp 96 – are they CAR’s, CAPA’s, PA… “Corrective & Preventative Actions” with Melissa Basnight
Depending on the industry and standard you are working with, the question will arise are they CAR’s, CAPA’s, PA… “Corrective & Preventative Actions” with Melisa Basnight. API Q1 references Preventative
Ep 97 – #QualityMatters presents – Quality Management | Small Business Success in the New EconomyEp 97 – #QualityMatters presents – Quality Management | Small Business Success in the New Economy
Opportunities such as these only come around every few decades. There is hope for rebuilding, recovering, and thriving in the new economy for those ready to embrace change, live their
Ep 95 – ”Pitch” Perfect a Capability Analysis through the lens of BaseballEp 95 – ”Pitch” Perfect a Capability Analysis through the lens of Baseball
This week we are exploring the ides of Six Sigma a bit further, and looking at capability analysis through the lens of a baseball. The math and statistical analysis behind
Ep 94 – What the heck is Lean Six Sigma — Compare & Contrast Lean Six Sigma and Quality Assurance ManagementEp 94 – What the heck is Lean Six Sigma — Compare & Contrast Lean Six Sigma and Quality Assurance Management
So, what the heck is Lean Six Sigma, how is it different from ISO 9001, is one better than the other, who should use one vs the other??? Well, we