Author name: kchambers

Episode

Ep 166 Tom Taormina & Forensic Investigations

Dive into the depths of quality management with episode 166 of #QualityMatters, featuring the distinguished Tom Taormina. As a former NASA Quality Control Engineer and expert witness in quality litigation, Tom brings a wealth of knowledge spanning over five decades. In this episode, we dissect the concept of Forensic Investigations within management systems. Tom challenges […]

Episode

Ep 62 – Rising to Meet Expectations

People Will Meet Your ExpectationsSo be careful what you wish for, you just might get it. Story of self-fulfilling prophecy from England when a computer mixed up the “bright” and “dumb” kids.  The teachers taught according to the report and when admin found the error, they retested them.  Results found that the actual group of

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Grand Launch | March 2019 | Stay Tuned!!!

Thanks for visiting folks!  We are working hard to prepare for our official launch of the #QualityMatters podcast in Early March 2019. Do you have great or terrible story to share?   Have you found some amazing best practices you think the rest of us could benefit from? Do you or your organization struggle with implementing

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