Each new innovation presents the fear of job loss, but each new innovation creates new opportunities no one could have expected. Join us this week discussing innovations in automation from Kroger or Checkers and more. In light of the pandemic, unemployment benefits, and the new post COVID world we are entering, what do you think […]
As promised in last week’s episode regarding Border Control on the Texas Border, we are exploring the craziest accident investigation Kyle has been involved in, the Three Stooges and Accident Investigations. Improper goal setting can result in some crazy unintended consequences. This week’s episode gives us a great chance to explore how people can become
This week is something new something different for the #QualityMatters podcast. We are examining the border crisis on the Texas border through the lens of quality management and root cause analysis. Let’s face it things in life are almost never as simple as we think they are. People in politics, the workplace, even in our
We previously discussed a similar article involving a four day work week where Microsoft ran an experiment in Japan. Today we are discussing a very similar experiment where the entire nation (just about) of Iceland has moved to a standard four day work week. Sounds great to us, but the questions we have are, is
In this generation-defining self-help guide, a superstar blogger cuts through the crap to show us how to stop trying to be positive all the time so that we can truly become better, happier people. For decades we’ve been told that positive thinking is the key to a happy, rich life. “Fck positivity,” Mark Manson says.
We’re still not sure what living in a van down by the creek has to do with Objectives and Key Results, but you’ll have to tune in to find out for yourself! Join our team of business visionaries for this unique livestream discussion on ” Measure What Matters: How Google, Bono, and the Gates Foundation
A health organization in New Zealand hands in its standard accreditations for a more strenuous criteria program. This is a very interesting case study in which Spectrum Care in New Zealand decided to trade in their standard accreditation for a performance-based model. Being a government funded organizations, Spectrum had certifications that they were required to
There’s more than one way to skin a cat, or to achieve Quality Management. That’s one of the best things about Quality Management, it’s not a one size fits all. In this episode, we discuss several different approaches, as laid out by Carter McNamara on managementhelp.org. All of these approaches are beneficial to different companies
Kyle loves the plan, do, check, act cycle and he was happy to discuss this article written by Carter McNamara on managementhelp.org. The key to a good quality management system is making sure that it stays alive. So many times, we see clients getting the system to simply appease the customer or get a certification.
Listen in as we talk a little bit about Chris Voss’ book Never Split the Difference and his Holy Sh!t Moment. Never Split the Difference by Chris Voss is a real-life guide to negotiation. He was an FBI Hostage negotiator and describes real life situations he was in. In the book, he is wrestling with
