Author name: Darci Chambers

Episode

Ep 139 – Navigating the Great Resignation with Erin Urban

Ton’s of buzz words from the “The Great Resignation” to “Gig Economy” float around, but we all have heard how hard it is to find and keep good employees. Recently we conducted a survey with OGGN & BIC Alliance to understand the top issues businesses consider worthy of contingency plans. More than hurricanes and other

Episode

Ep 134 – All the responsibility and none of the authority – Management Representative vs Quality Manager

Quality Coordinator / Management Representative, Quality Manager, what’s the difference?  Well, we’re going to tell you in this episode.  ISO 9001 really doesn’t give much direction other than leadership and top management, but generally accepted is the role of the “Quality Manager”. This means and is important that your Quality Manager has management level authority. 

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