Process Mapping

Episode

Ep 75 Phoenix Police Department Saves More Than Man Hours with ISO 9001

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Police departments are under fire right now and are looking for ways to show credibility. We at Texas Quality Assurance and #QualityMatters back the blue and always support continual improvement. We have a number of times how ISO 9001 certification can help any sector or industry. The Phoenix Police Department Records and Identification Bureau decided […]

Episode

Ep 41 – Coffee Pot Process Mapping

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This episode was recorded at an ASQ Section 1422 meeting where Kyle Chambers discusses among other things tools Consultants and Auditors can use, and even Quality Managers, to conduct a GAP Assessment using Process Maps.  Kyle explores this through the lens of what he dubs Coffee Pot Process Mapping. How does consultants and auditors get

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