This episode was recorded at an ASQ Section 1422 meeting where Kyle Chambers discusses among other things tools Consultants and Auditors can use, and even Quality Managers, to conduct a GAP Assessment using Process Maps. Kyle explores this through the lens of what he dubs Coffee Pot Process Mapping.
How does consultants and auditors get their start on a project? The simplest answer is a GAP Assessment. But that’s not so simple. Tune in as we explore developing a Coffee Pot Process Map to build a Quality Management System.
Check out our YouTube Channel to view the live recorded video as well. Enjoy!
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