In this landmark 200th episode of the #QualityMatters podcast, we welcome back Darci, the original host and the voice that started it all. Darci not only gave life to the podcast but also shaped its identity with the iconic quote and introduction. Join Kyle and the Texas Quality Assurance team as they honor Darci’s invaluable […]
Join us for a special episode of the #QualityMatters podcast as we welcome back the original host, Darci Chambers, the “boss lady” herself! In this engaging conversation, Darci and the team discuss the ever-evolving world of quality management and share insights from the journey of making quality accessible and fun for companies at all levels.
Darci Chambers, AKA the Boss Lady, rejoins the conversation today to discuss her first hand experience in an Internal Audit. Listen in as we discuss the role of an auditor and the difficulty in avoiding consultation, and how some basic negotiation tactics can be used successfully to ensure an effective audit. #QualityMatters podcast is streaming
We are excited to share with you some new changes coming to #QualityMatters. Kyle recently launched a poll on LinkedIn to see what you, our listeners thought of the content and would like to hear. Your responses were heard. You all want more about tips and tricks and running a QMS, less about case studies.
Continuing the “Understanding the Standard” mini series we dig into Support Processes required for ISO 9001. You may be seriously surprised at how much choice you have in determining the requirements for your organization. For instance, did you know that the ISO 9001 standard does NOT specify how often different types of measurement equipment need
Continuing the “Understanding the Standard” mini series we dig deep into Quality Planning and Checking to make sure well, you provided a Quality Product. First, what is Quality? Quality is documenting what you plan to do, and doing it, and doing it repeatedly. In just 20 minutes we cover everything today from why Chick-fil-A “doesn’t
Welcome back to #QualityMatters with husband and wife due Kyle and Darci chambers. Today we are exploring the impact of a Quality Management System, specifically against ISO 9001 for Kenya Pharma. For those of you, like us who didn’t know, Kenya Pharma is a project, funded by the U.S. Agency for International Development (USAID) and implemented by Chemonics International. Basically that means that Kenya Pharma ensures a reliable supply of high-quality, low-priced pharmaceutical commodities for people with HIV/AIDS in Kenya.
In today’s first ever episode we will introduce you to the husband and wife duo of Kyle and Darci Chambers, founders of Texas Quality Assurance. Together we will explore a customer service complain from 3,800 years ago that could just as easily have been a modern event. Times change, but the expectation for quality does
