Never Split the Difference by Chris Voss is a real-life guide to negotiation. He was an FBI Hostage negotiator and describes real life situations he was in. In this episode, we discuss why he choose the title, “Never Split the Difference”. Chris says that negotiation is hard, and we often compromise “because it is easy, […]
Quality Matters folks! Have we said this before? Quality Matters at home too. The same principles that make for a smooth and efficient work environment can be adapted for home with a family. Don’t believe us, well check out the conversation with Darci and Kyle and let us know what you think. L Learn more
We are back in the studio and recording after a short break there. Today we are diving right into Continuous and Continual Improvement. One is more the realm of management systems like ISO 9001 and API Q1 while the other is in the realm of Lean and Six Sigma. What’s the difference? Why does it
Join Darci aka Boss Lady and Kyle for the 100th episode of the #QualityMatters podcast. In typical “Boss Lady” fashion Darci has selected the topic to be education from a case study “Oklahoma School District Goes Over the Top”. An old saying goes hard times create strong people, strong people create good times, good times
Just as the episode title says, random conversations and requirements that quality managers have to deal with and find solutions for! Melissa Basnight | Quality System Manager for Tietronix Medicalhttps://www.linkedin.com/in/melissabasnight/ Learn more about #QualityMatters & Texas Quality Assurance :LinkedIn | Facebook | Twitter | Instagram | YouTubewww.qmcast.com | Texas Quality Assurance
We finally got Jeff on our podcast, the man behind the ethical shop. It wasn’t a surprise to hear him say things about putting processes and procedures in place. He has a robust history of improving businesses in different industries, so it made sense when he opened his shop to improve the automotive repair industry.
Depending on the industry and standard you are working with, the question will arise are they CAR’s, CAPA’s, PA… “Corrective & Preventative Actions” with Melisa Basnight. API Q1 references Preventative Actions as a separate report, ISO 9001:2008 references Corrective Actions by name but in ISO 9001:2015 the term doesn’t appear at all and is only
Opportunities such as these only come around every few decades. There is hope for rebuilding, recovering, and thriving in the new economy for those ready to embrace change, live their vision, and respond to changes with a culture built around quality. We believe that 2021 is the year that small business can and aught to
This week we are exploring the ides of Six Sigma a bit further, and looking at capability analysis through the lens of a baseball. The math and statistical analysis behind the game of baseball is astounding, but can provide an excellent point of view to understand our modern manufacturing limits and controls better. Don’t forget
So, what the heck is Lean Six Sigma, how is it different from ISO 9001, is one better than the other, who should use one vs the other??? Well, we explain it all for you today! Maybe not, but we take our best attempt to understand these two very different models. If you are looking
