As promised in last week’s episode regarding Border Control on the Texas Border, we are exploring the craziest accident investigation Kyle has been involved in, the Three Stooges and Accident
Category: Episode
Ep 111 – Border Control and Root Cause AnalysisEp 111 – Border Control and Root Cause Analysis
This week is something new something different for the #QualityMatters podcast. We are examining the border crisis on the Texas border through the lens of quality management and root cause
Ep 110 – Iceland – 4 day work week – and productivityEp 110 – Iceland – 4 day work week – and productivity
We previously discussed a similar article involving a four day work week where Microsoft ran an experiment in Japan. Today we are discussing a very similar experiment where the entire
Business Visionaries – Ep 4 – The Subtle Art of Not Giving a F*…Business Visionaries – Ep 4 – The Subtle Art of Not Giving a F*…
In this generation-defining self-help guide, a superstar blogger cuts through the crap to show us how to stop trying to be positive all the time so that we can truly
Business Visionaries – Ep 3 “Measure What Matters” – Objectives & Key ResultsBusiness Visionaries – Ep 3 “Measure What Matters” – Objectives & Key Results
We’re still not sure what living in a van down by the creek has to do with Objectives and Key Results, but you’ll have to tune in to find out
Ep 107 – They handed back their certifications…? Trading Accreditation for Performance ModelEp 107 – They handed back their certifications…? Trading Accreditation for Performance Model
A health organization in New Zealand hands in its standard accreditations for a more strenuous criteria program. This is a very interesting case study in which Spectrum Care in New
Ep 106 – Common Quality Management ApproachesEp 106 – Common Quality Management Approaches
There’s more than one way to skin a cat, or to achieve Quality Management. That’s one of the best things about Quality Management, it’s not a one size fits all.
Ep 105 Quality as a SystemEp 105 Quality as a System
Kyle loves the plan, do, check, act cycle and he was happy to discuss this article written by Carter McNamara on managementhelp.org. The key to a good quality management system
Ep 104 Common Sense Holy Sh!t MomentEp 104 Common Sense Holy Sh!t Moment
Listen in as we talk a little bit about Chris Voss’ book Never Split the Difference and his Holy Sh!t Moment. Never Split the Difference by Chris Voss is a
Business Visionaries – Ep 2 – The First 90 DaysBusiness Visionaries – Ep 2 – The First 90 Days
What does a Burlesque Juggling act have to do with your first 90 days in a new corporate management position? Well, you’ll just have to tune in to find out!