“Efficient’ scheduling and control of time are often counterproductive. The efficiency focus creates expectations that clash with the opportunities to develop rich relationships, to meet human needs, and to enjoy spontaneous moments on a daily basis.” – Stephen Covey Learn more about #QualityMatters & Texas Quality Assurance :LinkedIn | Facebook | Twitter | Instagram | YouTubewww.qmcast.com | Texas Quality Assurance
I think it’s safe to say we’ve all had an unpleasant car repair experience. In this episode, we share an experience we had, but through the lens of leadership vs. management. Within the same company, the manager was lacking, but the leader was not. We really aren’t using our platform to complain, although it’s a
Leadership and management are sometimes used interchangeably. Covey puts a lot of emphasis on putting first things first and he defines these two words with that in mind. Leadership decides what things are first, management puts those things first. Leadership vs Management… lots to learn. The quality of the people you hire can not be
