There’s more than one way to skin a cat, or to achieve Quality Management. That’s one of the best things about Quality Management, it’s not a one size fits all. In this episode, we discuss several different approaches, as laid out by Carter McNamara on managementhelp.org. All of these approaches are beneficial to different companies […]
Listen in as we talk a little bit about Chris Voss’ book Never Split the Difference and his Holy Sh!t Moment. Never Split the Difference by Chris Voss is a real-life guide to negotiation. He was an FBI Hostage negotiator and describes real life situations he was in. In the book, he is wrestling with
What does a Burlesque Juggling act have to do with your first 90 days in a new corporate management position? Well, you’ll just have to tune in to find out! Join our team of business visionaries for this unique livestream discussion on “The First 90 Days: Proven Strategies for Getting Up to Speed Faster and
Never Split the Difference by Chris Voss is a real-life guide to negotiation. He was an FBI Hostage negotiator and describes real life situations he was in. In this episode, we discuss why he choose the title, “Never Split the Difference”. Chris says that negotiation is hard, and we often compromise “because it is easy,
Quality Matters folks! Have we said this before? Quality Matters at home too. The same principles that make for a smooth and efficient work environment can be adapted for home with a family. Don’t believe us, well check out the conversation with Darci and Kyle and let us know what you think. L Learn more
We are back in the studio and recording after a short break there. Today we are diving right into Continuous and Continual Improvement. One is more the realm of management systems like ISO 9001 and API Q1 while the other is in the realm of Lean and Six Sigma. What’s the difference? Why does it
Just as the episode title says, random conversations and requirements that quality managers have to deal with and find solutions for! Melissa Basnight | Quality System Manager for Tietronix Medicalhttps://www.linkedin.com/in/melissabasnight/ Learn more about #QualityMatters & Texas Quality Assurance :LinkedIn | Facebook | Twitter | Instagram | YouTubewww.qmcast.com | Texas Quality Assurance
We finally got Jeff on our podcast, the man behind the ethical shop. It wasn’t a surprise to hear him say things about putting processes and procedures in place. He has a robust history of improving businesses in different industries, so it made sense when he opened his shop to improve the automotive repair industry.
Depending on the industry and standard you are working with, the question will arise are they CAR’s, CAPA’s, PA… “Corrective & Preventative Actions” with Melisa Basnight. API Q1 references Preventative Actions as a separate report, ISO 9001:2008 references Corrective Actions by name but in ISO 9001:2015 the term doesn’t appear at all and is only
This week we are exploring the ides of Six Sigma a bit further, and looking at capability analysis through the lens of a baseball. The math and statistical analysis behind the game of baseball is astounding, but can provide an excellent point of view to understand our modern manufacturing limits and controls better. Don’t forget
