June 2021

Episode

Ep 107 – They handed back their certifications…? Trading Accreditation for Performance Model

A health organization in New Zealand hands in its standard accreditations for a more strenuous criteria program. This is a very interesting case study in which Spectrum Care in New Zealand decided to trade in their standard accreditation for a performance-based model.  Being a government funded organizations, Spectrum had certifications that they were required to

Episode

Ep 106 – Common Quality Management Approaches

There’s more than one way to skin a cat, or to achieve Quality Management.  That’s one of the best things about Quality Management, it’s not a one size fits all.  In this episode, we discuss several different approaches, as laid out by Carter McNamara on managementhelp.org.  All of these approaches are beneficial to different companies

Episode

Ep 105 Quality as a System

Kyle loves the plan, do, check, act cycle and he was happy to discuss this article written by Carter McNamara on managementhelp.org.  The key to a good quality management system is making sure that it stays alive.  So many times, we see clients getting the system to simply appease the customer or get a certification. 

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