If you can master yourself, you can master anything. What a great conversation we have for you this week. It comes down to managing your own levels of emotion and
Month: September 2019
Ep 33 – Family Promise and Quality Care in NonProfit OrganizationsEp 33 – Family Promise and Quality Care in NonProfit Organizations
This week we’re talking with Lanny Partain of Southeast Church of Christ about Planning and other Quality Critical operations for Non-Profit Organizations. We’re talking in specific about the Family Promise
Ep 32 – Mattress Mack, Customer Satisfaction & The Deming WayEp 32 – Mattress Mack, Customer Satisfaction & The Deming Way
Such an amazing interview we have for you today. #QualityMatters is here to demonstrate that Quality Management principles are applicable everywhere you go. This week is Jim McIngvale, Mattress “Mack”
Ep 31 – Chris Paris – Conflict of Interest in the ”Development” of StandardsEp 31 – Chris Paris – Conflict of Interest in the ”Development” of Standards
Another great episode with Chris Paris, author of Surviving ISO 9001:2015. We’re talking today about just what makes the new ISO 9001 standard so darn confusing. Its quite an eye
Ep 30 – Mark LaCour – Quality, Sales & Contract Review (Understanding the Standard)Ep 30 – Mark LaCour – Quality, Sales & Contract Review (Understanding the Standard)
A very special episode today, not just because we are talking sales and finishing the Understanding the Standard Mini Series, but we our guest today, Mark LaCour, Editor in Chief