Author name: kchambers

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What’s the Real Cost of Poor Quality? | Ep 215

🎙️ Quality Matters Episode 215: What’s the Real Cost of Poor Quality? In this episode of the #QualityMatters podcast, Kyle and Caleb dive deep into a topic that touches every business, from manufacturing to customer service—the true cost of poor quality. But this isn’t your typical lecture on scrap and rework. The guys bring stories, […]

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A Fresh Take on Problem-Solving in Quality Management | Ep 213

In this episode of #QualityMatters, Kyle and Caleb switch things up with a more hands-on approach to problem-solving. Instead of tackling world-scale issues, they focus on real-world examples of how people are navigating challenges in quality management. It’s all about learning from others, taking inspiration, and finding practical solutions that can be applied today. #QualityManagement,

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Ep 206 – Why Competence & Training Matter More Than You Think

This episode of #QualityMatters, hosted by Kyle Chambers and Caleb Adcock from Texas Quality Assurance, dives into the importance of competence and training in quality and safety management. The discussion covers: Tune In to Learn: Join us on this journey to make quality management accessible, actionable, and impactful! #QualityMattersPodcast, #QMS, #QualityManagement, #OSHACompliance, #WorkplaceTraining, #SafetyTraining, #ISO9001,

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Ep 205 – Navigating Ethical Challenges in Quality Management: Balancing Compliance and Integrity

📢 Navigating Ethics & Responsibility in Quality Inspections 🚀 The Toughest Decisions in Quality & Compliance Every day, inspectors, engineers, and managers make critical decisions that impact safety, compliance, and ethics. But what happens when the right decision isn’t clear? In this episode of #QualityMatters, Kyle Chambers and Caleb Adcock from Texas Quality Assurance, home

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Ep 204 – How can employees effectively pitch and implement change

In this episode of Quality Matters, Kyle and Caleb tackle one of the most pressing questions in modern workplaces: How can employees effectively pitch and implement quality-related changes? Drawing from real-world scenarios, they delve into strategies for approaching senior management, navigating generational dynamics, and building a compelling case for improvement. One highlight of the discussion

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Ep 203 – Mastering NCRs and Inspection Mentality: Practical Advice for Quality Managers

In this episode of the #QualityMatters podcast, hosts Kyle Chambers and Caleb Adcock dive deep into the intricacies of managing Nonconformance Reports (NCRs) and the pervasive ‘inspection mentality’ that challenges many in the quality control and assurance sectors. Drawing from a listener’s question, they explore the dynamics between top management and quality departments, offering practical

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Ep 202 – Enhancing Operational Excellence

In the 202nd installment of the #QualityMatters podcast, the conversation centers on the critical integration of quality management within procurement practices, guided by the rigorous API Q1 standards. This episode sheds light on how both critical and non-critical purchases should be managed to uphold the highest standards of quality throughout all business operations. The podcast

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