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Welcome back to #QualityMatters.  Your host Darci Chambers and Co-Host Kyle Chambers are discussing the role of the Quality Management Representative in today’s Quality Management System. What changed between ISO 9001:2008 and ISO 9001:2015? How does this affect you and your organization? 

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Top Management and the Quality Management Representative

The ISO 9001:2015 Standard is missing a key aspect of its previous revisions. The influential and integral role of the Quality Management Representative (QMR) has been removed. Initially, the 2000 revision required a QMR, and since then, the entire system has been posed to function primarily through this member. His/her absence has the potential to induce an upheaval of leadership and authority. What implications does this have for the top management?

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