#QualityMatters Podcast Episode Ep 98 – Mission Matters – Jeffrey Klima with Eagle Transmission & Automotive

Ep 98 – Mission Matters – Jeffrey Klima with Eagle Transmission & Automotive

We finally got Jeff on our podcast, the man behind the ethical shop.  It wasn’t a surprise to hear him say things about putting processes and procedures in place.  He has a robust history of improving businesses in different industries, so it made sense when he opened his shop to improve the automotive repair industry. 

Here’s the background.  I’m not selling his shop; I’m telling you what he does to be successful.  Last year, starting in February, both of our cars took turns for almost the whole year breaking different things.  Our cars are old and paid for, so, so far, it’s worth it to us to pay the repairs rather than a car payment.  The first time we dropped a car off, we saw a mission statement about doing things ethically, particularly in the automotive repair industry.  We liked that, but anyone can type up a nice statement and post it.

https://www.transmissionshopfriendswood.com/

https://www.facebook.com/EagleTransFriendswood

https://texasqa.com/quality_management_blog/

Learn more about #QualityMatters & Texas Quality Assurance :
LinkedIn | Facebook | Twitter  | Instagram  | YouTube
www.qmcast.com Texas Quality Assurance

Related Post

Ep 96 – are they CAR’s, CAPA’s, PA… “Corrective & Preventative Actions” with Melissa BasnightEp 96 – are they CAR’s, CAPA’s, PA… “Corrective & Preventative Actions” with Melissa Basnight

Depending on the industry and standard you are working with, the question will arise are they CAR’s, CAPA’s, PA… “Corrective & Preventative Actions” with Melisa Basnight. API Q1 references Preventative

Ep 134 – All the responsibility and none of the authority – Management Representative vs Quality ManagerEp 134 – All the responsibility and none of the authority – Management Representative vs Quality Manager

Quality Coordinator / Management Representative, Quality Manager, what’s the difference?  Well, we’re going to tell you in this episode.  ISO 9001 really doesn’t give much direction other than leadership and