Ep 94 - What the heck is Lean Six Sigma - Compare & Contrast Lean Six Sigma and Quality Assurance Management

Ep 94 – What the heck is Lean Six Sigma — Compare & Contrast Lean Six Sigma and Quality Assurance Management

February 14, 2021| Darci Chambers| 0 Comment | 9:42 pm

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So, what the heck is Lean Six Sigma, how is it different from ISO 9001, is one better than the other, who should use one vs the other??? Well, we explain it all for you today! Maybe not, but we take our best attempt to understand these two very different models.

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2.2.1 Quality An organization focused on quality promotes a culture that results in the behaviour, attitudes, activities and processes that deliver value through fulfilling the needs and expectations of customers and other relevant interested parties. The quality of an organization’s products and services is determined by the ability to satisfy customers and the intended and unintended impact on relevant interested parties. The quality of products and services includes not only their intended function and performance, but also their perceived value and benefit to the customer.

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The firs step for us in understanding is to define the key words and topics. This might sound like such a glamorous method, but it provides valuable insight. For instance,