Ep 82 – Quality Management Principles – part 2

Quality is Quality because the fundamental principles are the same across any organization, you simply cannot escape them. Be sure to download the ISO Publication linked below Quality Management Principles. Engagement of People and of course the Process Approach! The seven quality management principles are:QMP 1 – Customer focusQMP 2 – LeadershipQMP 3 – Engagement…

Leadership vs Management - Seven Habits

Ep 58 – Leadership vs Management

Leadership and management are sometimes used interchangeably.  Covey puts a lot of emphasis on putting first things first and he defines these two words with that in mind.  Leadership decides what things are first, management puts those things first. Leadership vs Management… lots to learn. The quality of the people you hire can not be…

Ep 9 – Simon Sinek’s Start with Why & its Impact on Quality Management

Start with Why & its Impact on Quality Management Thanks again for joining us for #QualityMatters podcast!  Your husband and wife duo of Kyle and Darci Chambers are back, and back in the Garage Studio again tonight talking about Start with Why and its impact on Quality Management. Be sure to check us out online…