Ep 88 – Christmas Crack, Jingle Bags and a Quality Management System

Explaining a Quality Management System-what it is, what it does, how it changes-seems to be a daunting task.  In this episode, we use something fun to explain a lot of the terms that go along with a QMS.  Every year for Christmas, our family does what we call Jingle Bags.  We fill a bag with treats and goodies and drive a planned route.  One of the kids gets out, sneaks to the door, leaves the bag, knocks loudly and runs back to the car.  Basically, we have a fun excuse to play ding dong ditch.  It’s fun for the kids, it brightens up the receiver’s day, it’s something we’ve done for years and will continue to do.  One night, I was making on of the treats and I told Kyle how I had changed the recipe to make it better and I said, “And I know that’s continual improvement!”  He laughed, and we started talking about how everything I do in preparation, execution, review and preplanning is a QMS system.  So, we recorded an episode, Kyle interviews me about my Jingle Bag QMS and we have a lot of fun.  We hope you enjoy this episode as much as we did.

email us at podcast@texasqa.com for the full recipe! Merry Christmas y’all!

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