Independence Day – Tips for Quality Matters at the Grill (4th of July Special) | Episode 20

Independence Day | 4th of July Today’s episode is a special episode, and proof again that Quality Matters Everywhere!  Many of you are going to be hitting the grill to slow smoke some meat this week.  Well we’ve got some simple tips on how to make the most of it, some learned the very hard…

Episode 18 — Villain Arts Tattoo convention Houston

The Tattoo Convention was a blast The Tattoo industry is proof positive that it doesn’t matter what your industry is #QualityMatters folks!!!! Thanks to the Villain Arts Tattoo Convention Houston Texas for having us out to cover this event. From the tattoo machine used, to the lubricants for the skin for pre, during and post…

#QualityMatters #OTC1029

#OTC2019 | Hytorc | Lark Heat Treatment | NASA | Drone Pro | LM Frac Tube | #QualityMatters Episode 0015

This is out last Podcast from #OTC2019, it was such a great experience, defiantly going back next year to see what new innovative solutions are available.  Lots of names on the podcast today, again it was just so much fun to see so many great ideas under one roof. Hytorc Lark Heat Treating Inc NASA…

Simon Sinek’s Start with Why & its Impact on Quality Management | Episode 9

Start with Why & its Impact on Quality Management Thanks again for joining us for #QualityMatters podcast!  Your husband and wife duo of Kyle and Darci Chambers are back, and back in the Garage Studio again tonight talking about Start with Why and its impact on Quality Management. Be sure to check us out online…

Kenya Medical Aid Supply Chain & ISO 9001 | Episode 6

Welcome back to #QualityMatters with husband and wife due Kyle and Darci chambers.  Today we are exploring the impact of a Quality Management System, specifically against ISO 9001 for Kenya Pharma.  For those of you, like us who didn’t know, Kenya Pharma is a project, funded by the U.S. Agency for International Development (USAID) and implemented by Chemonics International. Basically that means that Kenya Pharma ensures a reliable supply of high-quality, low-priced pharmaceutical commodities for people with HIV/AIDS in Kenya.

Houston Police Department Shooting | EPISODE 5

Welcome back to #QualityMatters.  Your host Darci Chambers and Co-Host Kyle Chambers are discussing a recent nation wide news story in Houston Texas involving a shooting, multiple injured officers, the death of two suspects, and the infamous no knock warrant.  From a process and procedural point of view, how could this have gone differently?  What…

Quality Management Representative | EPISODE 4

Welcome back to #QualityMatters.  Your host Darci Chambers and Co-Host Kyle Chambers are discussing the role of the Quality Management Representative in today’s Quality Management System. What changed between ISO 9001:2008 and ISO 9001:2015? How does this affect you and your organization?  First, make sure you go online to subscribe to the Podcast if you…

Eradicating Inconsistency -ORKIN Case Study | EPISODE 3

Welcome back to #QualityMatters.  Your host Darci Chambers and Co-Host Kyle Chambers are discussing “Eradicating Inconsistency”.  First, make sure you go online to subscribe to the Podcast if you have not already, leave us a review as well, especially if you have a great idea for a new topic we should address. https://itunes.apple.com/us/podcast/qualitymatters/id1447300405?mt=2 When pest-control…

Clark County School District – ISO 9001 Certified | EPISODE 2

Quality Management is NOT isolated to On Time Delivery, Manufacture Defects and Corrective Actions. It goes so much deeper than that, we’ll explore just one such example today. Find the Podcast first, Subscribe, Download and Review! https://itunes.apple.com/us/podcast/qualitymatters/id1447300405?mt=2 In the mid-1990s, administrators in Clark County School District had to expand their educational infrastructure quickly to serve…

3800 Year Old Customer Service Complaint | EPISODE 1

In today’s first ever episode we will introduce you to the husband and wife duo of Kyle and Darci Chambers, founders of Texas Quality Assurance. Together we will explore a customer service complain from 3,800 years ago that could just as easily have been a modern event. Times change, but the expectation for quality does…