Chris Paris – Conflict of Interest in the ”Development” of Standards

Another great episode with Chris Paris, author of Surviving ISO 9001:2015. We’re talking today about just what makes the new ISO 9001 standard so darn confusing. Its quite an eye opening experience to say the least, and . Seems no matter where you go, be it the corporate ladder, local government, even your school board,…

Mark LaCour – Quality, Sales & Contract Review (Understanding the Standard) | Episode 30

A very special episode today, not just because we are talking sales and finishing the Understanding the Standard Mini Series, but we our guest today, Mark LaCour, Editor in Chief of the OGGN the Oil & Gas Global Network.  Sales is so often not considered as a part of the Quality Management System, but 100%…

Support Process - ISO 9001

Support Processes | Episode 27

Continuing the “Understanding the Standard” mini series we dig into Support Processes required for ISO 9001.  You may be seriously surprised at how much choice you have in determining the requirements for your organization.  For instance, did you know that the ISO 9001 standard does NOT specify how often different types of measurement equipment need…

Quality Planning & Checking & Chick-fil-A

Key Processes – Quality Planning & Checking | Episode 26

Continuing the “Understanding the Standard” mini series we dig deep into Quality Planning and Checking to make sure well, you provided a Quality Product.  First, what is Quality?  Quality is documenting what you plan to do, and doing it, and doing it repeatedly. In just 20 minutes we cover everything today from why Chick-fil-A “doesn’t…

Understanding the Standard – Introduction to the Mini Series – Episode 0023

Welcome back to #QualtiyMatter podcast y’all!  We are kicking off a new mini series titled “Understanding the Standard”.  We talk about how simple this can be made to understand, so its time to put out money where our mouth is so to speak.  In this mini series we are going to look at the ISO 9001 Standard in specific and really dive into the standard from a process approach.  

Purdeep Sangha and The Importance of Teams & Processes for Organizational Success | Episode 22

What a great episode today.  We have Purdeep Sangha, entrepreneur, coach, trainer, author and more… Pudeep is known for Teaching Men How To Win In Business & Life. and is the host of MalePodcast.com Great conversation today, digging into the value of building teams and how vital processes are to successful teams, touching on some…

ASQ – The Global Voice of Quality Professional Development June 20th #QualityMatters | Episode 21

In today’s episode we are wrapping up our opportunity to speak for ASQ’s professional dinner on June 20th 2019.  Again, what a great even, and a great group of people.  We are discussing the value of a change model in your organization and some of the problems you are apt to run into. ASQ Houston…

ASQ – The Global Voice of Quality Professional Development June 20th #QualityMatters Podcast Ep 19

Thank you to the ASQ Houston chapter 1405 for inviting us to speak at the professional dinner June 20th 2019.  It was an honor and a lot of fun for us.  This was Darci AKA “The Boss Lady”s public speaking event too. This is Part 1 of a two part episode.  Next week we have…

Episode 18 — Villain Arts Tattoo convention Houston

The Tattoo Convention was a blast The Tattoo industry is proof positive that it doesn’t matter what your industry is #QualityMatters folks!!!! Thanks to the Villain Arts Tattoo Convention Houston Texas for having us out to cover this event. From the tattoo machine used, to the lubricants for the skin for pre, during and post…

Simon Sinek | Start with | Top Down Management and Culture

Start with Why (Simon Sinek) – Culture and Top Down Management | Episode 16

#QualityMatters | Simon Sinek’s | Start with Why Culture and Top Down Management | Episode 16 Today Darci and Kyle discuss a few pages from Simon Sinek’s book Start with Why and specifically Top Down Leadership and its impact on corporate culture.  Among the topics discussed are Continental Airlines and their amazing turn around after…